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Category: customer service

Robotics | IoT

Maximize Your CRM With These 4 Tips

Keeping up with customer data can be a messy process. A Customer Relationship Management (CRM) solution can simplify this task —but only if it has the right features.
At its heart, a customer relationship management solution should make everyone’s…

Call Centers can Offer Quality Customer Service

A Simple Hello
 
When was the last time you called a large company and had the phone answered by a real live person? A simple “Hello” is very difficult to find today. Instead, phones are often answered today by … Read More

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